Like it, the design was just what I wanted. Thank you for the delivery, it arrived on expected date.
Terms and Conditions
Terms and Conditions
1. Overview
This website is operated by Harmony Design. Throughout the site, the terms “we”, “us” and “our” refer to Harmony Design. By accessing or purchasing from our site, you agree to be bound by the following terms and conditions.
2. Product Fulfillment
All products are custom-made to order through a professional fulfillment partner. This allows us to reduce overproduction and ensure every product is made just for you. As a result, all sales are considered final unless damaged or defective (see returns policy below).
3. Order Processing & Shipping
Orders are typically processed within 2–5 business days. Estimated shipping times are:
- USA: 3–5 business days
- International: 7–20 business days
Shipping estimates do not include processing time. You will receive tracking information once your order has shipped.
4. Customs & Import Fees
Customers outside of the United States may be subject to import duties, customs fees, and taxes imposed by their country. These charges are the responsibility of the buyer and are not included in our prices or shipping fees.
5. Cancellations & Address Changes
Order changes or cancellations must be requested within 12 hours of placing your order. After that time, production may begin, and we cannot guarantee changes. Please ensure all order and address details are correct at checkout.
6. Returns & Refunds
Because our products are made-to-order, we only accept returns or issue refunds if your item:
- Arrives damaged
- Was misprinted or manufactured incorrectly
- Is the wrong item sent by mistake
If you experience any of the above issues, please contact us at contact@harmonydesign.store within 14 days of delivery. We may request photos to verify the problem before issuing a replacement or refund.
Please note: We do not offer returns or refunds for buyer’s remorse, incorrect sizing, or delays caused by shipping carriers.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Use of our products is at your own risk.
8. Intellectual Property
All designs, logos, images, and content on this website are the intellectual property of Harmony Design and may not be copied, reproduced, or used without permission.
9. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which Harmony Design operates.
10. Contact Us
If you have any questions about these Terms, please contact us at contact@harmonydesign.store.